Terms and Conditions

Last Updated: [Insert Date]

Welcome to DW Spare Parts (referred to as “we”, “our”, or “us”). These Terms and Conditions govern your use of our website, https://dwspareparts.com, and your purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with these terms, please do not use our website.


1. General Information

DW Spare Parts is an eCommerce platform based in Dubai, United Arab Emirates, specializing in automotive and industrial spare parts.

If you have any questions, you can contact us at:
📧 info@dwspareparts.com


2. Eligibility

By using this website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian.


3. Products and Availability

We strive to display accurate product information, including descriptions, pricing, and stock availability. However, errors may occur. We reserve the right to correct any inaccuracies and to modify or discontinue any product without prior notice.

All products are subject to availability, and we may limit quantities or cancel orders if items are unavailable.


4. Pricing and Payments

All prices are displayed in USD (United States Dollars) unless stated otherwise.
Prices may include or exclude applicable VAT depending on your location.

We accept payments through secure online payment gateways. By providing your payment details, you confirm that you are authorized to use the chosen payment method.


5. Shipping and Delivery

Shipping fees and delivery times vary depending on your location.
We aim to process and ship orders promptly after payment confirmation.

Once your order has been shipped, you will receive a tracking number via email.
We are not responsible for delays caused by courier services or customs clearance.


6. Returns and Refunds

Please refer on the article on this returns and refund policy.

7. Warranty

Products sold through DW Spare Parts are subject to the manufacturer’s warranty, if applicable.
We do not provide any additional warranty beyond the manufacturer’s terms.


8. Limitation of Liability

To the maximum extent permitted by law, DW Spare Parts shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.


9. Intellectual Property

All content on dwspareparts.com, including text, images, logos, and product descriptions, is the property of DW Spare Parts and is protected by copyright and trademark laws.
You may not reproduce, distribute, or modify any part of this website without our prior written consent.


10. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect and protect your personal information.


11. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.


12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Changes will be effective immediately upon posting on this page.


13. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

📧 info@dwspareparts.com
🌍 https://dwspareparts.com
📍 Dubai, United Arab Emirates